Privacy Policy

Privacy Guidelines

Thank you for using the services of FOFFit, LLC, which  provides an online platform and various tools to enable property hosts or managers ("Hosts") to list rental properties, and Renters to communicate with Hosts and book such properties. FOFFit believes in protecting your privacy.

Please review this Privacy Policy, which describes the types of information we collect from and about you when you visit the FOFFit.co website (“Website”).  This Privacy Policy also explains how we may use and disclose such information, as well as your ability to control certain uses of it.

 

TRUST

 

We understand that making purchases and travel plans online involves a great deal of trust on your part and we respect your privacy. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices.By visiting the Website, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.  If you do not, please do not use the Website.


What Personal Information We Collect

 

In General, We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date). We also may request information about your traveler preferences. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on the Website. Information from Other Sources We may obtain information about you from other independent third-party sources, including social networks that you use to connect with us.  This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity.Combination of InformationWe may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Website, as well as information collected from other online sources or from third party sources.

 

Information Automatically Collected

 

We automatically collect some information about your computer or device when you visit the Website. For example, we will collect your IP address, Web browser software, and referring website. We also may collect information about your online activity and use of the Website, such as properties viewed, reservations sent, purchases made, the areas or pages of the Website that you visit, the amount of time you spend viewing or using the Website, the number of times you return to the Website, and other click-stream or site usage data. One of our goals in collecting this automatic information is to help customize your user experience.Cookies and Other Web TechnologiesWe may use cookies, web beacons, pixel tags, log files, or other technologies to collect certain information about visitors to our Website and interactions with our emails and online advertisements, and to allow us to keep track of analytics and certain statistical information that enables us to improve the Website and provide you with more relevant content and advertising on the Website and other sites.For instance, whenever you sign in as a FOFFit member, we record your member ID and the name on your member account in the cookie file assigned to your computer. We also may record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in." Note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.

Tracking Options and California Do Not Track Disclosures

Certain parts of the Website require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to access many of the travel tools or features we offer.  Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.

Our system may not respond to Do Not Track requests or headers from some or all browsers. To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices about not having this information used by certain service providers, please click here.

 

Information Collected by Third-Party Advertising Companies

 

Third-party advertisers, such as those we use to serve ads on our behalf across the Internet, may use cookies and other technologies (such as Web beacons or single-pixel GIFS) for several purposes, including: to measure the effectiveness of their ads; to analyze, modify, and personalize advertising content on the Website and other sites; and to provide ads about goods and services we hope will be of interest to you.

We do not have access to or control over cookies or other features they may use, and the information practices of these advertisers are not covered by this Privacy Policy.

 

How We Use Your Information

 

FOFFit uses information received from and about you for the following general purposes:

• To provide you with the products and services you request;• To provide you with travel confirmation and updates;

• To manage your account, including processing payments or bills and providing travel notifications;

• To contact and communicate with you in general;

• To respond to your questions and comments;

• To measure interest in and improve our products, services, and Website;

• To notify you about special offers and products or services that may be of interest to you, either from FOFFit or on behalf of our partners and affiliates;

• To otherwise customize your experience on the Website, including customize content, targeted offers, and advertising on the Website or via e-mail;

• To solicit information from you, including through surveys;

• To resolve disputes, collect fees, or troubleshoot problems;

• To prevent potentially prohibited or illegal activities;

• To protect the security or integrity of the Website and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users

• To enforce our General Terms of Use; and

• As otherwise described to you at the point of collection. If you provide your email address to FOFFit, you agree to allow us to add your email to our database of users. You may receive one or more promotional emails either from us or one our affiliates. You are welcome to opt not to receive these promotional messages. In the event that you use any of our tools that we may from time to time offer that integrate in any way with a third party website to which you have provided data or information, you acknowledge and agree that such third party website shall be responsible for how the data or information you have provided to such website is handled.

 

How We Share Your Information

 

FOFFit does not sell or rent any user personal information to third-parties. FOFFit may share the personal information we collect from and about you with the following entities:

• With third-party suppliers who fulfill your travel reservations, such as vacation rental managers, rental owners, hotel, airline, cruise, or car rental companies, or activity providers. Throughout FOFFit.co, all services provided by a third-party supplier are described as such. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made on FOFFit.co, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through FOFFit.co. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.

• With third-party vendors who provide services or functions on our behalf. This includes, but may not be limited to, credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.

• With our select business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.

• With our corporate affiliates, which enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial e-mail they send to choose not to receive such e-mail messages in the future.

• In response to subpoenas, court orders, or other legal process, when we have a good faith belief it is required by law, such as pursuant to a warrant, subpoena, or other judicial or administrative order.  If we are required by law to disclose personal information submitted by a user, we will attempt to provide such user with notice (unless we are prohibited or it would be futile) that a request for information has been made in order to give the use an opportunity to object to the disclosure. We will attempt to provide this notice by email, an email address was given, or by postal mail if we have a postal address. If you do not challenge the disclosure request, we may be legally required to turn over your information.  Typically, we require a search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent state warrant procedures upon a showing of probable cause to compel our disclosure of certain communications between people using FOFFit or precise location information. We make exceptions to these requirements for emergency and exigent requests, where a user has provided consent, or - for requests that do not require a warrant - where other legal or regulatory standards apply.

• As necessary if we believe that there has been a violation of our General Terms of Use and other agreements or of our rights or the rights of any third party to establish or exercise our legal rights; to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of FOFFit.co, our customers, or others; or to otherwise defend against legal claims. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.  Should such corporate transaction occur, we will use reasonable efforts to try to require that the transferee use personal information provided through this Website in a manner that is consistent with this Privacy Policy.Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors the Website receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How You Can Access and Update Your Personal Information

 

You can access your information on the Website under Account Info.Your Choices Regarding the Use of Your InformationIf you have any questions, comments, or concerns, you may contact us at the address provided below in the “contact us” section. You can also add or update information on the Account Info, Payment Options, pages. For e-mail marketing, you have the option of “opting out” of receiving future e-mail marketing messages from FOFFit by clicking on the “unsubscribe” link at the bottom of an e-mail marketing message. Please allow 10 business days for your request to take effect. As discussed above, you can choose not to provide us with certain information, although it may be needed to make travel reservations, contact our suppliers or take advantage of certain features offered on the Website. 

 

Your California Privacy Rights

 

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.  To make such a request, please contact us at the address provided below in the “How you can contact us” section. You must put the statement “Your California Privacy Rights” in the subject field of your letter to us. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Non-affiliated third parties are independent from FOFFit and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.

 

How We Secure Your Personal Information

 

We want you to feel confident about using FOFFit.co to plan your vacation rental and purchase your travel, so we have implemented reasonable administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.  While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

 

Children's Privacy

 

Protecting children’s privacy is important to us.  FOFFit does not direct the Website to, nor do we knowingly, collect any personal information from children under the age of 13.  If we learn that a child under the age of 13 has provided personally identifiable information to the Website, we will use reasonable efforts to remove such information from our files.

 

Public Forums

 

Any information you may disclose on our Website, in blogs, on message boards, in chat rooms, or on other public areas on the Website or other third-party websites that this Website may link to, becomes public information.  Please exercise caution when disclosing personal information in these public areas.External LinksIf any part of the Website links you to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

 

Changes to this Privacy Policy

 

FOFFit reserves the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Website.  Your continued use of the Website following the posting of changes to these terms means you accept these changes.  If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

 

How You Can Contact Us

 

If you have questions about this Privacy Policy, please contact us at:
FOFFit LLC
2 East Boylston St. 
Newburyport, MA 01950

By email: [email protected]

This Privacy Policy is effective as of March 1, 2017